WHICH PAYMENT METHODS DO YOU ACCEPT?
E-transfer is preferred but we also accept cash and debit/credit online.
ARE PETS ALLOWED TO BE HOME?
Yes, of course. We are big animal lovers with 3 pets of our own. It's the best part of our day interacting with clients pets.
WHAT PRODUCTS DO YOU USE?
Here is the list of cleaning supplies we use:
Sapadilla All Purpose Cleaner
Mrs. Meyers All Purpose Cleaner
Vinegar/Water mixture
Method or Seventh Generation Dish Soap
Homemade mixture of rubbing alcohol, essential oil, dish soap and water.
E-cloths and Norwex cloths
WHAT IS YOUR CANCELLATION POLICY?
We understand things happen, we would appreciate 24 hours notice but if that's not possible that's fine. We understand. Please note that we may not get to reschedule you. We have a packed schedule and are only two people but we try our best.
There will be a charge of $75 if we arrive and can't get into your home.
ARE CLEANING SUPPLIES INCLUDED?
Yes, we bring everything needed for the clean.
ARE YOU INSURED?
Yes, we are insured through Zensurance.
HOW DO I BOOK?
You can book via the website, send an email, send a text or send us a DM on Facebook.
HOW MANY CLEANERS WILL COME?
There will always be two cleaners. We are a husband and wife team.
DO I NEED TO BE HOME FOR MY CLEANING?
No, you don't need to be present for the cleaning, unless you want to be. You can either give us a key or code if you won't be home.